Spacevo Legal
Refund Policy
Last updated: July 17, 2026
Spacevo sells digital goods (subscription credits and one-time Room Plans) that are delivered and usable immediately after payment. Because of this, all purchases are final. If you want to evaluate Spacevo first, start with the $4.90 one-time Room Plan rather than a subscription.
All sales are final
Subscriptions and one-time Room Plans are digital products delivered instantly to your account. Once a purchase completes, the credits are available for use and the sale is final: we do not offer refunds or credits for unused time, unused credits, accidental purchases, or dissatisfaction with generated results. AI-generated output varies by input photo and instructions; if you want to validate the quality on your own room first, start with the $4.90 one-time Room Plan.
Immediate delivery and your withdrawal right (EU/UK)
If you are a consumer in the European Union, the United Kingdom, or another jurisdiction with a statutory cooling-off period for online purchases: at checkout you expressly request immediate delivery of the digital content and acknowledge that, once delivery has begun, you lose your statutory right of withdrawal. This consent is collected as a required checkbox before payment.
Evaluating before you subscribe
Spacevo has no free tier. If you want to evaluate the product on your own room before subscribing, start with the $4.90 one-time Room Plan: it is the lowest-cost way to see real output from your own photo, and it is the intended way to check whether the product fits your needs.
Subscription cancellation
You can cancel a subscription at any time from your billing settings. Cancellation stops future renewals and takes effect at the end of the current billing period; you keep full access and your remaining credits until then. Past or current billing periods are not refunded, in whole or in part.
Discretionary exceptions
We reserve the right, at our sole discretion, to issue a full or partial refund in exceptional circumstances (for example, a duplicate charge or a verified billing error). A discretionary refund in one case does not create an obligation to refund in any other case. When a refund is issued, the credits granted by that purchase are revoked and the order is closed.
Chargebacks
If you believe a charge is incorrect, contact us first at /contact — most billing issues can be resolved quickly. Chargebacks filed without contacting us may lead to suspension of the associated account while the dispute is investigated.
Contact
Questions about billing or this policy: submit a request through /contact with your account email and the order reference. We usually respond within 5 business days.